Women, Infants, and Children (WIC) Program manage and maintain appointment scheduling system oversee call-center operations and staffing coordinate inventory supply and material dissemination to other WIC clinic sites preparing reports and analyzing call-center data to improve processes, maximize efficiency, customer satisfaction, and allocate resources appropriately work as a liaison between the direct supervisor, community partners, and administration to manage and coordinate meetings and activities.Įxpected duties if assigned to the Health Clinic function: The anticipated life of the list is six months.Ĭoordinates the day-to-day activities of Public Health programs, including oversight of quality assurance/quality control, customer service, problem-solving, safety, process improvement, electronic health record systems, and supervision plan, organize and direct the work of office staff involved in the delivery of services to clients, patients, and participants of County services review the work of staff in accordance with County policy, regulations, standards, and quality assurance requirements direct staff in the preparation of statistical reports required for analysis and performance criteria create and manage contracted services for Public Health programs develops and implements technical related policies and procedures assists in the development of policies, procedures, and processes in accordance with applicable accreditation and regulatory requirements work within a group or committee on quality improvement projects in a lead role participate in the training and instruction of staff on policies and procedures, and develop, implement, and monitor plans to maintain and improve performance supervise, train, and maintain standards of practice and evaluating employee performance and competency participate in staff development programs to increase or maintain technical competence collaborate with other supervisors and managers to assist in the coordination of staff activities and troubleshoot issues prepare memos, reports, and correspondence conduct and participate in studies, surveys, and projects as assigned requiring independent judgment, initiative, and confidentiality participate in the selection and promotion of support staff work as a liaison with the public and others where special knowledge and interpretation is required review procedures and recommend/implement change to improve efficiency and services prepare operating manuals, narrative reports, charts, and a variety of other supportive documents research, gather, and analyze factual data on a variety of subjects and make recommendations use automated systems to track information, develop, and monitor data and reports participate in developing organizational concepts, cost estimates, budget requests, and budget preparation perform a variety of administrative projects that may require independent judgment, initiative and confidentiality.Įxpected duties if assigned to the Women, Infants, and Children (WIC) Program function: This recruitment will establish an employment list to fill any current and future vacancies.
One vacancy with the Tulare County Health and Human Services Agency in Visalia.